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Frequently
Asked Questions
FREQUENTLY
ASKED QUESTIONS
How can I get a copy of
your catalog?
You
can request a catalog by e-mail infopak@exaktusa.com,
or call us at 1-800-866-7172.
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I've lost the assembly
instructions to my EXAKT-PAK®
package. How can I get another one?
E-mail
your request to infopak@exaktusa.com,
or call us at 1-800-866-7172. If possible, please have your package
part number available.
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My
courier tells me I need a 4G Box. Where do I get one?
A
'4G Box' is actually more than 'just a box'. The UN marking on
the outside of the box is actually a visual cue that the COMPLETE
assembled package as supplied meets international packaging requirements.
While it may look acceptable on the outside, using the box without
the appropriate inner package components is a regulatory violation.
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My courier tells me I
need 6.2 packaging. What is it?
'6.2
Packaging' is the term often used to describe packaging that has
been certified and tested to meet IATA's Packing Instructions
602 requirements for infectious substances. Once these requirements
are met, the outer packaging is marked by the manufacturer with
'UN 4G/Class 6.2' and other identifying information. Again, the
COMPLETE assembled package as supplied with inner packaging must
be used, not just the box.
NOTE:
No UN marking is required for Diagnostic Specimens (Category B),
Exempt Human or Exempt Animal shipments. However, other requirements
do apply: Diagnostic Specimens (Category B) must be shipped in
accordance with IATA Packing Instructions 650 and Exempt specimens
must be shipped in accordance with IATA 3.6.2.2.3.6.
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Can
I create my own package by mixing and matching inner and outer
packagings?
Yes, but you must test your new configuration according to the
applicable IATA and US DOT regulations. The inner and outer packagings
work TOGETHER to form the certified package. In addition, you
must document the tests and keep them on file in the event a government
inspector requests them.
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Where
do the labels go on the package?
All
hazard and handling labels, with the exception of the orientation
arrows, must be applied to the box panel bearing the UN marking.
If no UN marking is present, as in the case of shipping Biological
Substance, Category B and Exempt Human/Animal specimens, the labels
are applied to the panel bearing the preprinted labeling for that
classification.
Neither
type of label may wrap around the corners of the package or overlap
each other. The UN marking, Proper Shipping Name, and UN ID number
must not be covered by any label.
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What's
the difference between a Hazard Label and a Handling Label?
A
Hazard Label is a label that warns of a specific hazard (e.g.
Infectious Substances, Flammable, Toxic, etc.) and corresponds
to one of 9 Hazard Classes. A Handling Label on the other hand
gives information regarding how the package should be handled
during transit (e.g. Cargo Aircraft Only label, Orientation Arrows,
etc.).
Neither
type of label may wrap around the corners of the package. They
must be placed entirely on the flat panel of the box bearing the
UN marking. The UN marking, Proper Shipping Name, and UN ID number
must not be covered by any label.
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When
do I need to put a Cargo Aircraft Only label on my shipment?
Typically,
a 'Cargo Aircraft Only' label needs only to be applied to infectious
substances shipments containing over 50 mL. It is also applied
on packages containing dangerous goods that in certain quantities
are permitted only on cargo aircraft, or when the country/courier
requires it.
See
US DOT 172.101, including the table, and IATA 7.2.4.2 and Subsection
4.2, columns G and H and/or I and J for information regarding
your specific dangerous good.
Exceptions,
such as A81, can be found in IATA in the Special Provisions section
4.4.
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When
do Orientation Arrows need to be on my shipment?
Orientation
Arrows (This Way Up) labels, or preprinted package labels, must
be applied to two opposite vertical sides of the package with
the arrows pointing in the correct upright direction on combination
packagings and overpacks containing liquid dangerous goods.
See
IATA 7.2.4.4 and US DOT 172.312 for more information, including
exclusions.
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to FAQ
Is Dry Ice a Hazardous
Material?
YES!
If
Dry ice is the ONLY hazard, the package must be
labeled with a Class 9 label along with the net weight of the
dry ice within the package. No Dangerous Goods Declaration Form
is required but the dry ice must be declared on the courier's
airway bill in accordance with the company's requirements, which
may or may not also include documenting the net weight of the
dry ice.
When
other hazards are present, like in the case of infectious substances,
dry ice must be declared on the Dangerous Goods Declaration Form
and the package must also be labeled with a Class 9 label. The
net weight of the dry ice within the package must also be declared
on the package and form. The Proper Shipping Name of dry ice is
Carbon dioxide, solid and it's UN ID number is UN 1845.
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What
are Refurbishment Kits?
Some
components in EXAKT-PAK® packaging can be reused for multiple
shipments. Our Refurbishment Kits are comprised of the items necessary
to make up 'as new' packages, six times. The components of the
"refurb kits" vary with the type of package.
Refurbishment
kits are a cost effective way to ship.
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Are
Refurbished packages 'as good' as new packages?
Most definitely! When refurbished according to our instructions,
refurbished packages meet the 'as new' regulatory requirements.
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Will
Refurbishment Kits work for me?
Refurbishment
kits work best when you have a "closed loop" system.
In other words, most or all of the packages are shipping to a
central location where they can be refurbished and sent back to
the field for the next shipment into the central location.
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Where
can I be trained to ship infectious substances and other dangerous
goods?
IATA Endorsed Training Schools can be found in the Related Services
section of the IATA Dangerous Goods Regulations book.
US
DOT Training sites can be found at this link.
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Where
can I access the regulations you referenced?
The
US DOT, OSHA, and CDC regulations can be accessed on line at http://www.access.gpo.gov/nara/cfr/cfr-table-search.html#page1
The
US Postal Service's Domestic and International Mail Manuals can
be accessed on line at http://www.usps.com/publications/manuals/manualmenu.htm
Unfortunately,
IATA Regulations are not currently available on line. The most
current Dangerous Goods Regulations, however, can be ordered at
http://www.iata.org/index.htm
Links
to other regulatory agencies can be found on EXAKT's
Regulatory Links page.
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